WAMSI-MP: INDIA’S DIGITAL BREAK THROUGH IN WAQF PROPERTY GOVERNANCE

This case study highlights how WAMSI-MP digitized over 15,000 WAQF properties using GIS-backed verification, legal reforms, and centralized governance, setting a benchmark for the entire country.

Genesis of the WAMSI–MP Initiative

57f7a2f8-50bc-42e0-b9d8-59768c103da7-removebg-preview

The WAMSI–MP initiative was launched after a Joint Parliamentary Committee (JPC) review exposed the absence of a reliable and legally verified record of WAQF estates in Madhya Pradesh. Property information was scattered in old handwritten registers, many entries were outdated or illegible, and several assets were encroached, disputed, or untraceable on the ground. Without verified documentation or geo-referenced evidence, the WAQF Board could not protect its assets or exercise its legal authority.

To address these governance gaps, the Government of Madhya Pradesh initiated a large-scale, technology-driven reform integrating digitization, legal verification, GIS mapping, and field validation into a single platform. Legacy AUKAF registers were digitized and validated with revenue and tribunal records, while GIS-based field surveys mapped the actual location and status of each property. This process enabled the recovery of untraceable assets, formal documentation of encroachments, and creation of legally defensible property records.

Functionality of the System

Core Modules

Data Digitization & Cleansing
GIS Based Field Verification
Legal Document Verification
Centralized Monitoring
Asset Management
Mutawalli & Institution
Department Integration
Compliance & Governance Layer
Grievance Redressal
MIS Reporting & Support
Security & Role-Based Access
UAM Mangement System

Feature Modules

Asset Valuation & Monetization
Lease Management
Digital Payment System
Vendor Management
Litigation Monitoring
Board Governance
Inter-System WAMSI Integration
Alerts & Compliance
Budget & Expenditure
Analytics Monitoring
Encroachment Tracking
Audit & Quality Assurance

How IT Begins

Public Misconceptions, Social Resistance, and the Trigger for Reform

The governance of WAQF properties in India has long been an extremely sensitive and politically avoided issue, often surrounded by emotional, religious, and legal complexities. WAQF properties—donated by members of the Muslim community for religious, charitable, and educational purposes—are not just plots of land; they are expressions of faith, heritage, and communal responsibility. However, this very sanctity became the reason why these properties remained largely untouched by reform, resistant to transparency, and excluded from modernization efforts for decades.

WAQF Reform Challenges Tabs
Fear of Interference in Religious Affairs

In the Indian socio-political landscape, WAQF properties were considered too sensitive to touch. Even well-intentioned interventions were seen as potentially disruptive to religious sentiments. Politicians, bureaucrats, and even local authorities avoided initiating reforms for fear of being accused of interfering with religious institutions or hurting minority sentiments.

  • Any attempt to survey or digitize WAQF land was immediately met with accusations of intrusion.
  • Religious leaders and some sections of the community viewed such reforms as an attack on autonomy or an attempt to seize religious assets.
  • These fears were often amplified through misinformation, especially in regions with low digital literacy.

This resulted in an atmosphere of complete administrative paralysis, where officials were hesitant to act, even when properties were illegally encroached upon or misused.

Public Opposition Rooted in Mistrust
Public Opposition

The broader public—especially among the stakeholders of WAQF estates—harbored deep mistrust about any government-driven reform:

  • There was a strong belief that digitization would make it easier for the government to take over WAQF land or sell it off to private developers.
  • People feared loss of religious identity, thinking that uploading property details online would somehow strip the estate of its sacred status.
  • Mutawallis, who serve as caretakers of WAQF estates, were often misinformed or ill-equipped to understand the benefit of transparency and hence opposed verification activities.
  • In some areas, protests and complaints were raised even before the implementation began, driven by rumors and misinformation campaigns.

This entrenched opposition made it immensely difficult to introduce any systematic reform, even when it was in the best interest of the community.

The Joint Parliamentary Committee (JPC) Meeting: A National Wake-Up Call
JPC Meeting

The deadlock continued until 2024, when a Joint Parliamentary Committee (JPC) was convened in New Delhi to assess the national status of WAQF properties. During this high-level review, the situation in several states, especially Madhya Pradesh, came under sharp scrutiny. The findings were startling and acted as a national wake-up call:

  • A large number of WAQF properties in Madhya Pradesh were found to be untraceable, undocumented, or legally disputed.
  • Multiple properties were under encroachment by private individuals, and in many cases, even government institutions had unknowingly occupied WAQF land.
  • The WAQF Board's internal records, Revenue Department data, and on-ground reality showed massive inconsistencies, making lawful governance nearly impossible.
  • No centralized digital system existed in Madhya Pradesh to monitor or validate the existence, condition, or usage of these properties.

This stark revelation shook the confidence of both the government and the community. The JPC issued a strong recommendation for immediate action, warning that continued neglect would not only result in the permanent loss of valuable assets but also deepen public mistrust.

The Need for a Paradigm Shift
Paradigm Shift

The JPC proceedings made it absolutely clear: unless a transparent, digitally robust, and community-participatory governance system was introduced, WAQF properties would continue to be lost—physically, legally, and morally.

Thus, the Madhya Pradesh government, facing both external pressure from the parliamentary committee and internal realization of the dire condition, decided to act decisively.

The outcome was the conceptualization and launch of WAMSI-MP, an initiative designed not only to digitize and verify the WAQF properties but also to rebuild trust, restore legality, and empower both officials and stakeholders.

In addition, the system aimed to eliminate long-standing clerical loopholes and bring uniformity across all district-level operations. It introduced data-driven monitoring tools to ensure timely action and accountability. Most importantly, it opened a direct channel for community participation, ensuring that beneficiaries were no longer distant observers but active contributors.

Major Challenges & Solutions Faced During Implementation

outline-black-question-mark-computer-icon-image-png-735811696612585gytlryz6ob-removebg-preview
Challenges
Implementation in a Very Short Timeframe

The entire solution—from planning to technical deployment—had to be executed within a constrained operational window, leaving no scope for delays.

Many legacy WAQF registers were missing, illegible, or contradictory, requiring deep validation before digitization.

Verification had to be conducted across all districts in coordination with revenue and board officials to maintain authenticity.

The system had to be designed from scratch with governance logic, legal defensibility, and state-level reporting capabilities.

The data model was aligned with the Central WAMSI architecture to ensure interoperability and policy compliance

Technology development, testing and integration workflows were executed parallelly to meet administrative deadlines.

Physical validation through GPS/GIS, photographs and KML boundary mapping was conducted across multiple districts

Verified data had to be synced with the national repository to establish a uniform reference for governance and litigation

Solutions
Parallel Execution Strategy

The planning, development, testing, and field deployment were executed simultaneously under a structured workplan to meet the limited operational timeframe.

A war-room approach was established to digitize and validate old WAQF records, ensuring uniform formats and minimizing duplication or errors.

A uniform record collection process was implemented across all districts, coordinated with authorized revenue and WAQF officials to ensure authenticity.

Developed a tailor-made IT system incorporating legal governance workflows, GIS integration, and automated MIS dashboards for transparency and control.

The data model and APIs were fully aligned with the Government of India’s WAMSI architecture for interoperability and policy compliance.

Development, UAT, and deployment were carried out in parallel phases to ensure all modules were stable, secure, and audit-ready.

Field validation through KML mapping and geo-tagged photos ensured high accuracy and verifiable proof for every property.

Real-time integration with the central repository ensured continuous data exchange and created a unified, transparent property database.

images-removebg-preview

Planning and Launch of WAMSI-MP: A Massive Administrative and Technological Breakthrough

The Government of Madhya Pradesh, following JPC recommendations, initiated WAMSI-MP—a bold, large-scale technological and administrative leap in the sensitive WAQF sector, led by the WAQF Board and AWZPACT Technology & Services Pvt. Ltd., marking one of the state’s most complex digital governance projects.

Process Flow of Planning and Launch of WAMSI-MP

Screenshot-2025-08-12-at-6.53.27-PM-1-1920x720

WAMSI-MP: Setting New Standards in Religious Estate Management

System Design

System Design

Bulk Digitization

Bulk Digitization

Manpower Management

Manpower Management

Ground Verification

Ground Verification (GIS)

Pilot Launch

Pilot Launch - Rewa

Scaling Verification

Scale Across Districts

Technology as Trust Builder

Technology & Trust

Designing the System: From Concept to Execution

The team started from scratch—designing a digital framework that could accommodate historical, scattered, and often illegible records.

  • A web-enabled platform was envisioned with multilingual capabilities
  • Modules included GIS mapping, GPS rover-based validation, legal document verification, and cross-linking with RoR (Records of Rights)
  • The backend was fortified with dashboards for real-time monitoring, approval workflows, and compliance tracking

The team built the system from the ground up, ensuring it could handle scattered, historical, and often unreadable records.

What made this design unique was its aim to blend technology with religious sensitivity—ensuring transparency without compromising the sanctity of WAQF estates.Importantly, the system was designed to integrate with e-Parta, enabling authenticated digital certificate generation and seamless verification of property-related records. This ensured that WAQF asset data could be validated and shared with government systems in a secure, paperless manner.

The backend incorporated real-time dashboards, approval workflows, and compliance tracking. A key addition was e-Parta integration, enabling secure digital certificate generation and authenticated record verification.

System Design Image System Design Image
The Herculean Challenge: Entering 15,000+ Properties in Just 3 Days at a Single Command Centre

Perhaps the most audacious milestone in the WAMSI-MP journey was the bulk digitization of over 15,000 WAQF properties—achieved in just 3 to 4 days from a single centralized control location.

  • A dedicated Data Entry War Room was established in Bhopal with over 500 trained operators working
  • Operators were brought in from across the state, accommodated in temporary facilities, and briefed intensively
  • The source material: handwritten AUKAF registers, often in Urdu or archaic formats, requiring translation, deciphering, and double verification

Each operator worked tirelessly to interpret and convert decades-old manual entries into structured digital records, fill in comprehensive forms including details of land type, usage, registration, and location, and flag inconsistencies for supervisory review.

This was not just data entry—it was a rare display of coordination, conviction, and commitment by all stakeholders.

Digitization Process Image Digitization Process Image
Managing Manpower and Overcoming Resistance

The mobilization of hundreds of personnel within a short window required meticulous planning—from logistics and security to data allocation and real-time monitoring.

  • Local-level resistance continued with misinformation that the data might be used to seize land
  • Special helplines, nodal grievance officers, and on-ground communication teams were deployed to defuse tension and build trust
  • Despite formidable challenges, the team completed the task on time, with near-zero data loss and high accuracy

This base digital repository would later power advanced modules like field verification, satellite integration, and GIS-based land mapping.

To strengthen reliability, the system was continuously tested under simulated high-load conditions. Training modules were rolled out to ensure uniform understanding across districts. The streamlined dataset ultimately became a single source of truth for future policy decisions and automation.

In parallel, the administration implemented a phased quality audit to validate every batch of incoming records. Independent review teams were tasked with flagging anomalies, ensuring that no manipulated or inconsistent entries slipped through. This rigorous validation framework not only enhanced credibility but also set a benchmark for future digital governance drives.

Team Management Image Team Management Image
Ground-Level Verification and GIS-Based Transparency: The District Rewa Pilot and Beyond

Once digitized records were compiled, the next critical step was verifying entries on the ground—physically locating properties, confirming boundaries and usage, and comparing field findings with digitized records.

  • A robust web-based GIS solution was deployed where officials uploaded KML files with GPS coordinates and real-time photographs
  • Every submission was geotagged and timestamped, enabling real-time monitoring and dashboard-based tracking
  • This phase was the most sensitive and effort-intensive aspect of the entire mission

In essence, this verification phase turned WAMSI-MP from a database into a movement of digital accountability, with GIS as the backbone of its trust-building efforts.

The system also empowered district-level officials with structured workflows. Alerts were auto-generated whenever the field data did not match historical RoR entries or earlier survey records, enabling supervisors to intervene instantly. This not only reduced verification time but also curbed the possibility of manipulation, since every action—from field upload to approval—left a digital footprint.

To further strengthen field operations, district authorities introduced a command-and-control dashboard that provided instant visibility into progress, bottlenecks, and resource gaps. This enabled rapid decision-making, redeployment of teams, and real-time intervention wherever discrepancies emerged. The proactive approach ensured consistency, transparency, and steady momentum throughout the mobilization.

Ground Verification Image Ground Verification Image
Pilot Launch in District Rewa: A Model for Scalable Field Implementation

The district of Rewa was strategically selected as the pilot zone for on-ground verification and GIS-based mapping.

  • A dedicated field team of GIS engineers, WAQF officials, and surveyors was mobilized
  • Teams were trained to capture GPS data and convert it into KML format
  • The teams matched AUKAF digital data with on-ground plots

The Rewa pilot unearthed several critical realities:

  • Many WAQF properties were found in disputed or partially encroached zones
  • Several properties were difficult to locate physically due to outdated or inaccurate register entries
  • In some cases, locals resisted the verification process, suspecting government acquisition

Higher-level administrative intervention became essential to facilitate cooperation and ensure team safety.

Pilot Launch Image Pilot Launch Image
Scaling the Verification Process Across Districts

Building on the success from Rewa, the model was rolled out in a phased manner across other districts.

The workflow remained consistent:

  • Physical visit to each site
  • GPS reading capture and generation of KML file
  • Upload of geo-tagged photos, land use status, encroachment remarks, and digital verification notes

Each team faced unique challenges:

  • Some locations were unapproachable due to terrain or community pushback
  • Some Mutawallis refused cooperation out of fear, suspicion, or local political pressure
  • There were cases where no trace of the registered property could be found

Yet, despite these hurdles, a statewide verification campaign gained momentum due to robust administrative backing, clear SOP-based execution, and public assurance mechanisms.

Scaling Verification Image Scaling Verification Image
Technology as a Trust Builder

A crucial breakthrough was the use of web-based GIS tools that displayed:

  • Satellite-backed WAQF property boundaries
  • Status of physical verification (Pending/Verified/Disputed)
  • Layers showing encroachments, ownership history, and RoR integration

This visibility turned the tide of public sentiment. Once community stakeholders, religious leaders, and local officials saw their property legally documented and digitally visible, they began offering support voluntarily.

WAMSI-MP thus became more than a portal—it became a platform of transparency, inclusion, and digital empowerment.

Technology Trust Builder

Outcomes, Legal Empowerment, and the Future Path of WAMSI-MP

With WAMSI-MP, Madhya Pradesh is restoring faith — not just in WAQF governance, but in how state technology can serve people, law, and legacy together.

Outcomes, Legal Empowerment, and the Future Path of WAMSI-MP

Tangible Outcomes and Systemic Impact

The implementation of WAMSI–MP has fundamentally transformed WAQF property management in Madhya Pradesh from a fragmented, paper-based process into a digitally empowered, transparent, and verifiable system.

Through large-scale digitization and GIS-backed validation, over 15,000+ WAQF properties were systematically documented, mapped, and cross-linked with revenue and tribunal records. This comprehensive database now provides a single source of truth for all WAQF assets across the state.

The introduction of real-time dashboards, monitoring tools, and data-driven workflows has enabled officials to make informed decisions instantly. Property ownership, boundary details, encroachment status, and legal disputes can now be tracked and updated centrally without dependency on physical files.

This has improved administrative efficiency, ensured accountability at every level, and provided complete visibility into the lifecycle of each asset—from registration to field validation.

In essence, WAMSI–MP has created a sustainable digital governance infrastructure that strengthens transparency, improves coordination between departments, and restores public trust in WAQF management.

WAMSI–MP Data Dashboard
Legal Empowerment and Institutional Strengthening

One of the most transformative outcomes of WAMSI–MP has been the legal empowerment of the Madhya Pradesh WAQF Board.

Every digitized property record within the system is supported by a chain of documentary evidence—including scanned ownership documents, mutation records, GIS coordinates, and geo-tagged photographs. This has made each property legally defensible and verifiable in any judicial or administrative setting.

The system's integration with tribunal and encroachment tracking modules has allowed the Board to identify, record, and act upon disputed or encroached lands with unprecedented precision. Previously, the absence of authenticated evidence often led to weak legal positions and delays in restitution.

Today, the Board can produce digitally verifiable evidence to initiate or defend cases, issue recovery notices, and coordinate directly with legal authorities.

Furthermore, the structured digital documentation has enhanced internal accountability—enabling audit trails, verification logs, and role-based actions to be tracked for every user. This has effectively shifted the Board from reactive administration to proactive legal governance, ensuring that WAQF properties remain protected, traceable, and lawfully managed.

WAMSI–MP Legal Dashboard
The Future Path and Road Ahead

WAMSI–MP is not a one-time digital intervention but a living governance ecosystem that continues to evolve. Building on its success, the next phase focuses on automation, integration, and community transparency.

  • Lease and Encroachment Management Modules for automated lease renewals, rent tracking, and encroachment redressal workflows.
  • Advanced Legal Analytics to monitor litigation progress, case timelines, and restitution performance through data dashboards.
  • Public Transparency Portal allowing citizens and Mutawallis to view verified property details, submit feedback, and track dispute resolution.
  • Cross-Departmental Integrations with Revenue, Urban Local Bodies, and National WAMSI systems for complete data interoperability.

Additionally, the Madhya Pradesh model is being proposed for adoption by other states, given its replicable architecture and governance outcomes. It demonstrates how sensitive, legally complex religious assets can be managed through data integrity, transparency, and institutional collaboration.

house
Total Waqf Estates (WAMSI)
property
Total Waqf Properties
property (1)
Level-2 Verified Estates
estate-planning (1)
Level-2 Verified Properties

Impact & Recognitions

istockphoto-1819598376-612x612
Recognition by Government of India

The WAMSI-MP model has been acknowledged by the Government of India as the first successfully executed and fully verified WAQF asset governance framework at the state level. It has been recommended as a reference architecture for replication in other states, especially those facing similar issues of encroachment, undocumented assets, and legal inconsistencies. This recognition placed Madhya Pradesh as a national benchmark in WAQF land governance and digitization reforms.

The model demonstrates how data-driven decision-making and digital mapping can transform traditional record systems into transparent, accountable, and accessible asset registers. It has streamlined inter-departmental coordination through real-time dashboards and automated validation tools. The initiative has also strengthened legal preparedness by integrating case tracking and document verification modules. Capacity building and on-ground verification drives have ensured sustainable adoption at district and state levels. Overall, WAMSI-MP stands as a replicable success story showcasing the potential of technology-enabled WAQF management in India.

IIT Delhi Study & Evaluation Visit

A dedicated technical and research delegation from IIT Delhi visited Madhya Pradesh to study the project design, execution framework, field methodology, and data authentication approach. The institution assessed the initiative as a practical governance case study in combining GIS, digitization, and legal verification for public asset protection. The academic validation further strengthened the credibility of the solution at a national research and policy level.

The delegation highlighted the model’s innovation in integrating spatial intelligence with legal and administrative workflows. They appreciated the systematic use of technology to bridge data gaps between field realities and digital records. IIT Delhi’s findings were later presented in inter-ministerial discussions as a benchmark for evidence-based governance in religious endowment management. The collaboration opened new avenues for joint research, training, and technical advisory support. This engagement marked a strong step toward institutionalizing WAMSI-MP as an academically recognized and policy-endorsed digital governance model.

448-252-24711744-thumbnail-16x9-iit-delhi-aspera
1758786747213
SKOCH Award – Governance Category (September 2025)

The project received the SKOCH Governance Award for demonstrating innovation in service delivery, asset protection, and system-led transparency. The award recognized WAMSI-MP not merely as a software initiative, but as a structural governance reform capable of safeguarding public assets and reducing future litigation risk through verified digital evidence.

The recognition highlighted the project’s holistic design — integrating technology, institutional reform, and policy alignment. It acknowledged Madhya Pradesh’s leadership in adopting a data-centric governance approach for WAQF management. The award jury emphasized the project’s measurable social impact, particularly in preventing encroachments and improving legal defensibility of WAQF properties. The achievement positioned WAMSI-MP among the top-performing digital governance models in the country. It continues to serve as an example of how innovation, when combined with accountability, can transform long-standing administrative challenges into scalable reform solutions.

Appreciation by Hon’ble Chief Ministe

The Hon’ble Chief Minister of Madhya Pradesh appreciated the WAQF Board and the implementation team for institutionalizing a transparent and accountable system for religious estate governance. The initiative was acknowledged as a forward-looking reform that strengthened minority welfare administration and legally protected valuable public land from continued misuse or encroachment.

The Chief Minister emphasized the importance of adopting technology-driven governance models to enhance institutional integrity and public trust. He commended the integration of field verification, digital mapping, and legal validation under a unified framework. The project was recognized as a model of cooperative governance between state agencies, minority boards, and technology partners. This endorsement further encouraged other departments to replicate similar transparency initiatives in asset and land management. The state’s leadership commitment played a pivotal role in sustaining reform momentum and ensuring long-term operational continuity of the WAMSI-MP system.

06f43afe-3428-44dc-9260-e8e66159d43f-768x686
Scroll